In Episode 8 of Helping Sells Radio, we talk to Ryan Battles, co-founder of Harpoon, a financial goal-setting, time-tracking, and invoicing app for freelancers and consultants. Ryan is also author of two books: SaaS Marketing Essentials: The Ultimate Guide to Launching and Growing Your SaaS Application and Using Periscope for Business: How to Engage Your Audience with Live Streaming. Ryan discusses SaaS marketing trends in the context of the helping sells approach and how businesses can use Periscope to help their audiences solve problems or otherwise be better at what they do.
Today's episode features Tom Krackeler, Senior Vice President of Products at Zuora and Rachel English, Director of Customer Success at Zuora. Tom and Rachel joined us to discuss the future of Customer Success in the subscription economy.