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Helping Sells Radio

In the software business, Selling Doesn't Help. Helping Sells. Helping Sells Radio is a podcast about helping customers discover, adopt, and thrive using your software. Host Bill Cushard talks to experts about helping sells in software adoption, customer success, sales, marketing, customer training, and more. Subscribe and listen to get insider tips for leveraging "strategic generosity" to grow your software business. Brought to you by ServiceRocket Media.
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Now displaying: January, 2018
Jan 23, 2018

Kristen Hayer, Founder and CEO of "The Success League," a customer success consulting firm that works with executives who are ready to build and develop a top performing customer success team, joins Helping Sells Radio to talk about why CSMs need to embrace data and learn to use it to create a seamless customer experience for their customers. Easier said than done, but Kristen has practical tips for CS teams keen to grow their impact.

Jan 10, 2018

In this episode, we chat with Close.io CEO and Co-Founder Steli Efti about how today's SaaS companies win by building software for the end users, not the buyers. Steli also discusses why so many organizations struggle with hiring really good sales leaders, how to convert a services business to a SaaS business, SaaS industry trends for 2018, and more.

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